Servicing & Maintenance

With Elecsec you can have confidence your Fire and security systems are in safe hands. We offer service and maintenance on a wide range of new or existing fire and security systems. Our highly qualified and experienced team of engineers will ensure that all of your fire and security systems are maintained, fully operational and compliant with all current regulations.

24Hours a day, 7 Days a week.

Elecsec service cover, offers you a range of planned and reactive maintenance services, with different levels of cover to suit your needs.

If your system is still fairly new, you may decide that just a basic level of cover is sufficient to ensure compliancy and general checks are completed. For those who would like total peace of mind and all aspects of parts and labour covered then Comprehensive cover would be an option for you.

In addition to carrying out all your scheduled maintenance and servicing our engineers are on call 24/7 to ensure that your systems are operational day or night, 365 days a year.

Why is it important to have your systems Maintained?

Any automated intruder alarm systems with a valid URN number that summon a police response are required to have two maintenance visits per year to minimise the risk of false alarms and unnecessary callouts.

Many people see system maintenance as non-essential and just another costs to pay. However, you should look at it as an investment that will pay dividends in a worst-case scenario. As it may just save a life or your assets.

The potential cost of a break-in or fire within your house or business? Could far out weight the annual costs involved with ensuring all your systems are working and maintained to the highest level. If you have already installed a system for the purpose of protecting your livelihood and staff, why would you not take steps to ensure its working and operational 24/7?

What are the benefits of having a Maintenance Contract?

Regular maintenance is proven to help increase the service life of your systems.

Maintenance logs and engineer reports evidence your compliance through SSAIB and BAFE Standards.

Degradation reports allow you to budget for future upgrades or repairs.

Gives you peace of mind that your family, business and staff are protected.

What does an Elecsec Maintenance contract offer you?

Planned Annual Maintenance visit(s) included

  • Access to Emergency Engineer response 24/7/365*
  • Guaranteed response time of 4 hours maximum
  • Reduced Calls out, Parts and Labour charges *
  • Free and Unlimited Phone based technical support 24/7/365
  • Engineer reports following each visit with updating of system log books
  • Responsive Helpdesk during office hours
    (*Dependant on level of cover selected)

What systems do Elecsec maintain?

Our engineers have worked on all of the industry leading brands such as Pyronix, Texecom, Honeywell, Scantronic, Visonic, Orisec, Ajax, Hikvision and Paxton, to name a few.

So, you can have confidence that all of your on-site systems including Intruder Alarms, CCTV, Access Control, Intercom, Emergency Voice Communication, Emergency Assistance and Fire Alarms are in safe hands.

Elecsec is accredited and approved to Repair and Maintain the following system types.

  • Conventional Fire Alarms / Addressable Fire Alarms
  • Intruder Alarms
  • CCTV Systems
  • Access Control
  • Door Entry Systems

Contact us today

What if I have a System that wasn’t originally Installed by Elecsec?

Elecsec is more than happy to take over or repair systems installed by someone else. we can provide you with a no-obligation quotation and assessment of the system.

At Elecsec, we have over 26 years of engineering knowledge across all the major fire and security system manufacturers worldwide. This allows us to assess, take-over and repair existing Fire, Intruder, CCTV, Access Control or Intercom systems quickly as we have the historic knowledge of all the major brands and other customised systems such as ADT, Chubb, Verisure, and many others.

Elecsec will send a surveyor to assess the existing system and discuss with you if the system meets your current requirements. This will allow us to create an accurate quotation and to also make sure you are aware of any pre-existing faults and it adheres to the current British and European standards.

Call us now on 0117 978 0775

or email us for a NO OBLIGATION consultation and quotation on service@elecsec.co.uk.
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Industry Approved